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Pingum

Get the Most Out of Pingum: Dashboards, Subscriptions, and Notifications

  • Andrew Severson

    3/11/2019

  • Built to meet your needs

    Pingum was designed with the understanding that no two businesses are the same. Every organization runs a process unique to their industry and customer base. We built features into Pingum so every team and individual can visualize the data they care about and only get notified when they need to be.

    You and your team will no longer have to deal with bloated data in dashboards where it is hard to understand what is important and who is responsible to take action. Are you ignoring the notifications you get today because they are often not relevant to you? With Pingum, you will only get notified when it's important to you.

    Dashboards

    Dashboards in Pingum allow you to quickly view the events you care about. You can create as many dashboards as you want, with any configurations and customizations you want. Publish dashboards to your entire organization so your team can have consistent data and views for your events. Or create your own personal dashboards so you can do your own job better.

    Dashboard Dropdown
    The dashboard makeup

    What makes up a dashboard?

    Filter

    Each dashboard has a filter. This is where you get to decide what events you want to view when you go to the dashboard. You can filter you events down by selecting the statuses the events are in, which tags the events have, and any search text in the event name, comments, or custom fields.

    Dashboard Filter
    Name, Link, and Shared

    You get to name your dashboard. When you provide a name we will provide you with a direct link to the dashboard so you can save the url and access your data quickly. If you choose to share the dashboard with your organization, you can send the dashboard link to your team when you want them to access the data.

    Dashboard Filter
    Dashboard View

    Pingum allows you to choose the way you view your data. Pick the view that will give you the right insights and allow you to be the most productive.

    List


    View events in a simple and easy list view. This view offers visualizing more data than the others.

    Grid


    View events in a simple grid view. This view is perfect for large display boards.

    Kanban


    View your events by status columns. This lean view allows you to quickly identify the status of events and what you need to work on.

    Analytics


    View analytical data about your completed events. This view allows you to deep dive trends and historical data.

    Subscriptions

    Now that you have grouped your events together into the buckets and categories that you and your team care about, we use subscriptions to make sure we get notified for the events that matter. A subscription tells Pingum about which events a given user wants to be notified.

    Dashboards are not the only subscription Pingum offers. If your organization is using event templates to create events, users can also subscribe to those. In some cases, a dashboard might not be warranted if a user only cares about one or two events. In this scenario, the user can choose to subscribe to event templates.

    Dashboard Subscriptions

    From the My Subscriptions page in Pinugm, you can make your subscription elections. On the Dashboards tab you will see all shared and private dashboards for you and your organization. Simply toggle on and off those dashboards for which you wish to subscribe.

    Dashboard Subscriptions
    Event Template Subscriptions

    Similar to dashboards, you can make your subscription elections from the My Subscriptions page and the Event Templates tab. Toggle on and off those event templates you wish to subscribe to.

    Event Template Subscriptions
    Notifications

    Now that Pingum knows what dashboards and event templates you care about, you can decide how and when you want to receive notifications about them. You will find these settings in the My Notifications page.

    Global Settings

    You have the option to turn on and off notifications at any point. You can also choose to receive notifications for actions you make on events. By default, you only get notified when another user creates or reacts with events.

    Notification Settings
    Delivery Preferences

    In Pingum, users can elect how they get notified (Email, In App, or Mobile). In addition, you can decide for what lifecycle event you want to receive those notifications. Only care about when an event is created? Simple, only select the Event Creation option. Each user can select their own notification preferences based on their needs.

    Notification Preferences
    See these benefits in action

    Work with your team to create the most effective dashboards and unlock the power of Pingum with subscriptions and notifications.